If you need to susspend a parking bay for the purpose of moving (loading and unloading) please visitwebsite for more information. Use the parking bay suspension application form, which you will find on the Council website. It is necessary to arrange parking permit in advance so we advise you not to leave it for the last minute.
We can provide vehicle details up to 48 hours before the date of service. If you don't provide a parking permit then you are obligated to pay a Penalty Charge Notice in advance ( £65 + VAT ) to our driver before we start the job. We will refund your money back if we don't get a Penalty Charge Notice by letter within 6 weeks. However, if we get a Penalty Charge Notice ticket we will send you a copy of it as proof and the money will not be refunded.
What is included in price?
By filling a quotation form you’ll see all factors affecting the price based on the selection you are doing on the quotation form.
The online quote is influenced by: van size, number of helpers, distance (if the distance does not exceed 10 miles we do not charge for the distance, if the distance exceeds 10 miles we charge for the full distance £1.5 per mile), the number of floors if there is no elevator in the building, toll zone in Central London - Congestion Charge Zone and Ultra Low Emission Zone (if one of the addresses is in the toll zone).
How can I amend my quote details?
If you want to amend your quotation details, such as changing the date, time, van size, number of helpers or addresses, you need to make a new quote on our website, as we can’t do any changes in your quotation.
How can i check my order status?
To make sure that your order has been accepted or to check the status of your order, use the tools on our websiteby entering your order number and the same email address you provided when you booked our service.
How do I cancel my booking?
To cancel an order please use ouron our website or Text your cancellation request including your ref. number. Please let us know at least 48 hours before your day moves otherwise cancellation fee will apply.