Office hours:
Mon-Sun: 8am - 6pm
Driver hours:
Mon-Sun: 6am - 10pm
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WE ARE OPEN FOR BUSINESS AS NORMAL What we're doing to keep our customers safe - An update regarding COVID-19 |
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WE ARE OPEN FOR BUSINESS AS NORMAL What we're doing to keep our customers safe - An update regarding COVID-19 |
If you need to susspend a parking bay for the purpose of moving (loading and unloading) please visit Peterborough Council website for more information. Use the parking bay suspension application form, which you will find on the Council website. It is necessary to arrange parking permit in advance so we advise you not to leave it for the last minute.
Please Note:
We can provide vehicle details up to 48 hours before the date of service. If you don't provide a parking permit then you are obligated to pay a Penalty Charge Notice in advance ( £65 + VAT ) to our driver before we start the job. We will refund your money back if we don't get a Penalty Charge Notice by letter within 6 weeks. However, if we get a Penalty Charge Notice ticket we will send you a copy of it as proof and the money will not be refunded.
Do you deliver packaging materials?
When ordering PACKAGING MATERIALS on our website, we offer free delivery within 24-48 hours * (delivery from Monday to Friday for all orders over £50).
Is there a charge for travelling in the van?
We do not charge you, if you want to travel in a van from the place where you are moving from to the destination of your move. Only one passenger can travel in a van only if there is a passenger seat available in the van. If you want to travel in a van, please indicate this when booking. However please note that we cannot guarantee that there will always be room for a passenger, as we are not a company transporting customers but customers property, so please arrange alternative transport for yourself in case.
Do you charge for the route when you travel to the job?
Our clients do not cover the cost of our travel to the customer's address, nor do they cover the cost of return.
What payments method do you accept?
We accept payment methods such as Card Payments (online only), Cash, Bank transfers.